Returns & Exchanges at WVH®: 30+ Years of Expertise

We take pride in our three decades of craftsmanship and want you to be completely satisfied with your home investment. If your purchase does not meet your expectations, you can return eligible items within 30 days of delivery for a refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our dedicated customer service team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all hardware and documentation are included to maintain the product's integrity.

• 3.
  Ship to Our Facility

  Affix the provided shipping label and drop your package off at any authorized carrier location, keeping your tracking receipt for reference.

• 4.
  Inspection and Refund

  Once our specialists inspect the returned goods at our warehouse, we will process your refund or dispatch your exchange within 5-7 business days.